Drop Zone Mail Logistics was opened in the late 1990’s with a small customer database, operating as a fully licensed customs clearing company. Throughout the years, the company has slowly expanded providing a variety of services, such as
Warehousing Facility, Licensed Bonded Warehouse Storage, Customs Clearance Procedures from all Ports/Airport, Consultation for Customs Regulations, Global Logistics, Inland Transportation, Insurance of Goods, Order Fulfilment Services, Packaging / Repackaging of Goods, Door to Door service.
Drop Zone Mail Logistics is the leader of container transportation through the East through international sea container lines to/from Asian countries, domestic sea container lines, and rail. Drop Zone Mail Logistics is the leading port container operator in the East region. Drop Zone Mail Logistics controls the Commercial Ports which have a capacity of 3.9 million tons of general cargo and oil products, 150,000 vehicles, and over 600,000 TEU of containers. Drop Zone Mail Logistics is among the top largest American private rail operators. We operate a fleet of over 16.2 thousand units of rolling stock. Drop Zone Mail Logistics has a fleet of 20 vessels, mostly deployed through their own sea service lines.
Our mission is to provide high-quality, value for money, worldwide delivery services using only the top carriers. Looking after customers’ needs has been, and always will be, our primary goal and key to our continued success.
To deliver professional, efficient and high quality advice and services To be honest and open, taking responsibility for our actions To treat customers fairly, impartially and with consistency To use customer feedback, comments and complaints to help us improve our services in the future
Our commitment is to deliver quality service. The company is thriving t? feed the ever changing needs of our clients. Our experienced team are able t? provide the following:
We are committed to keeping our promises and achieving our service aims, but we are also realistic and recognize that things don’t always go according to plan. If you are not happy with the service or advice you have received we would invite you to contact our Customer Service team who will endeavor to resolve your complaint in a timely manner. In the unfortunate event that you are not satisfied with the outcome, you can contact our Customer Care team at contact@dropzonemaillogistics.com We will investigate further.